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About ShopSafe

In 1997, ShopSafe was founded with a clear mission: to enhance safety and security for businesses and communities through communication. What started as a vision to improve communication and intelligence sharing has evolved into a leading provider of innovative security solutions. Today, ShopSafe empowers retail businesses, security companies, BCRPs, and BIDs with advanced crime intelligence, smart radios, AI-powered body cameras, and seamless CCTV integrations—helping organisations stay connected, protect assets, and prevent crime more effectively.

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JD Sports - ShopSafe client
SBN - ShopSafe partner
ASEL - ShopSafe security partner
Hobbycraft - ShopSafe retail client
Savills - ShopSafe property management client
Lodge Security - ShopSafe partner
Boots - ShopSafe retail security client
London Borough of Bromley - ShopSafe local authority client
CamBAC - Cambridge Business Against Crime partner
John Lewis - ShopSafe retail client
Southend-on-Sea City Council - ShopSafe local authority client
Aberdeen City Council - ShopSafe local authority partner
Boots - ShopSafe retail security client
London Borough of Bromley - ShopSafe local authority client
Aberdeen City Council - ShopSafe local authority partner
CamBAC - Cambridge Business Against Crime partner

How ShopSafe helps

ShopSafe enables organisations to streamline security operations with cutting-edge technology. From real-time incident reporting and offender management to AI-powered video analytics, our solutions help businesses, law enforcement, and local authorities work together seamlessly. Trusted by thousands of businesses across the UK, ShopSafe provides an all-in-one platform to enhance community safety, prevent retail crime, and strengthen partnerships with police and national retailers.

45k+

Stores Protected.

35+

Countries Worldwide.

150k

Colleagues Supported.

Our Values: The Foundation of Everything We Do

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Make an impact

We develop technology that actively reduces crime, enhances security, and makes communities safer.

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Drive Innovation

We push boundaries with AI and smart security solutions to stay ahead of evolving threats.

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Empower Users

Our intuitive tools simplify security operations, making safety more accessible and effective for everyone.

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Foster Collaboration

We work hand-in-hand with businesses, police, and communities to build safer environments.

How we got here

1995

Form as part of Philips Corporation

1997

ShopSafe spun out as it's own entity independent from Philips

2017

TownLink and ShopWatch Solution Grows to support business across the UK

2020

Launched range of body camera devices for the Retail and Security industries

2022

Launched Alert Crime Intelligence tool for retail businesses, BIDs and BCRPs.

2024

Opened a Customer Technology Hub in London, UK.

2025

ShopSafe expands in to computer vision with AI Video Safety Solution.

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We’re looking for people who share our vision!

View current openings