AI-Powered Crime Intelligence

Protecting profits, people and property. Capture every incident, identify repeat offenders and act before the next loss.

Crime Intelligence AI-powered dashboard showing facial recognition and real-time incident tracking for retail securityCrime Intelligence AI-powered dashboard showing facial recognition and real-time incident tracking for retail security

Alert in Numbers

Strength in scale, confidence in results.

32+

Enterprise retailers use Alert as their primary platform

25K+

Registered business users

1M+

Incidents reported across the platform every year

50K+

Active offenders tracked

Capture Every Detail

Streamline your workflow with intuitive incident reporting that captures comprehensive data effortlessly. Seamlessly integrate this information into existing systems and applications like EAS, EPOS, and more. Build detailed offender profiles, identify patterns, and uncover valuable insights.

Identify Repeat Offenders Faster

Tired of feeling overwhelmed by incident data? Our offender management tools help you cut through the noise and prioritise the individuals causing the most significant harm to your business.

Build Offender Profiles - Comprehensive offender profiles centralise all related data in one easy-to-manag...

Build Offender Profiles

Comprehensive offender profiles centralise all related data in one easy-to-manage place. See the true impact each person has and build cases that let you take preventative action.

AI-Powered Facial Matching - Facial matching is built into your offender database, so Alert automatically ide...

AI-Powered Facial Matching

Facial matching is built into your offender database, so Alert automatically identifies repeat offenders across locations, even with limited information, and gives you a complete picture of their activity.

Spot High-Impact Offenders - Alert helps you pinpoint the offenders causing the most harm to your business an...

Spot High-Impact Offenders

Alert helps you pinpoint the offenders causing the most harm to your business and colleagues. Filter through data with ease and focus on the insights that matter most.

Supercharge Efficiency with Intelligent Automation

Reclaim valuable time and resources with powerful automation features. Streamline data collection, accelerate investigations, and gain deeper insights into security risks.

Effortless Evidence Management

Automate the collection of critical evidence from body camera systems, CCTV footage, and witness statements. Evidence Vault generates MG11 witness statements automatically, eliminating manual data entry.

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Automated Intelligent Workflows

Configure automated workflows to trigger actions, update data fields, assign tasks to staff, and send notifications. Streamline incident response, improve collaboration, and ensure consistent adherence to security protocols.

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Advanced Image and Video Processing

Automatically magnify critical details, crop images for clarity, and redact sensitive information such as faces from images and video footage, ensure compliance with privacy regulations while delivering actionable visuals.

AI-Powered Data Enrichment

Unlock hidden insights with AI-driven data analysis tools. Extract valuable information from video footage and images, identify patterns in offender behavior, and gain a deeper understanding of security risks.

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See Alert in action

Book a demo, or visit us at our Customer Experience Hub to see the full ShopSafe ecosystem.

Free 90-day pilots available

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Smarter Investigations, Better Outcomes

Streamline investigations with AI-powered tools, link analysis, and dynamic mapping. Identify related offenders, visualise connections, and uncover incident patterns to prioritise action and protect your business effectively.

Share tools quickly and confidently in minutes

AI-Powered Insights & Suggestions

Easily connect the dots in your investigations with AI-driven suggestions. Link related offenders, incidents, and patterns to focus on individuals causing the greatest harm to your business.

Connect every part of your entire business

Visualise Connections with Link Analysis

Simplify complex data with link analysis. Integrated facial matching identifies repeat offenders, uncovering their activities and associations for a clearer understanding of crime groups and patterns.

Maintain compliance and control your apps

Map Incident Patterns with Ease

Identify offender behaviour trends and hotspots with mapping tools. Visualise incident flows, uncover key insights, and focus on data that drives actionable, effective decisions to protect your business.

Effortless Team Collaboration

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Instant Group Messaging

Communicate in real-time with your team. Share updates, coordinate actions, and respond swiftly to incidents as a unit.

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Bulletins and Articles

Distribute offender profiles, training resources, and updates through bulletins. Equip store colleagues with vital information to stay prepared.

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Intelligence Sharing

Exchange actionable intelligence on offenders and incidents. Collaborate seamlessly to identify patterns and reduce risks across your organisation.

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Shared Investigations

Collaborate on investigations internally and externally. Centralised tools simplify teamwork, enhancing case management and improving your security outcomes.

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Police Reporting and Collaboration

Enhance your collaboration with law enforcement by seamlessly sharing incident data and automating reporting processes. Save time, reduce errors, and provide police forces with the critical information they need to take swift action.

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Seamless Data Access

Securely share detailed incident data for effective police collaboration.

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Automated Police Reporting

Streamline and automate police reports for accuracy and efficiency.

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Police Device Compliance

Ensure secure police access with SSO and robust information compliance.

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MG11 Generation

Simplify MG11 creation with automated templates and secure data handling.

Prevent Threats, Protect Your Business

Connect Alert to ShopSafe Vision for live facial recognition and ANPR, and stop known offenders before they strike.

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Live Face Recognition

Get instant alerts when known offenders enter your stores, so your team can act before an incident happens.

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ANPR Early Warning

Get real-time alerts when vehicles linked to known offenders arrive on site.

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Exclusions & Breach Alerts

Issue exclusion notices, track who is excluded and get alerted to breaches using your offender data.

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Educate & Inform

Provide employees with critical training and updates to enhance security awareness.

Insightful Analytics at Your Fingertips

Unlock the power of data with comprehensive real-time reporting tools. Customise reports to suit your needs, control access for each user, and dive deeper into insights with detailed underlying data for every graph and statistic.

Retail colleague wearing a ShopSafe ONE body worn camera
New: ShopSafe ONE

Protect colleagues on the shop floor with ShopSafe ONE

Our new all-in-one colleague safety device puts body-worn video, a one-press panic alarm, team comms and facial recognition in a single 130g device, with evidence flowing straight into Alert.

Instant 4G evidence upload, no docks
Panic alarm with live video & audio
Live facial recognition alerts
Branded face plates for visible deterrence
Explore ShopSafe ONEBook a demo

See Alert in action

Book a demo, or visit us at our Customer Experience Hub to see the full ShopSafe ecosystem.

Free 90-day pilots available

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View Online Demo

See how Police Intel Hubs works with a guided interactive demo