ShopSafe ONE vs Pinnacle PR8: body worn camera comparison
Looking at the Pinnacle PR8? See what happens after you press record.
The PR8 streams, uploads and talks to a control room. ShopSafe ONE does that too, then warns colleagues when a known offender walks in, turns every clip into intelligence in Alert and works with the radios you already have. Built for retailers, security teams and shopping centres.
See the side-by-side comparison
What’s the difference between ShopSafe ONE and Pinnacle PR8?
ShopSafe ONE and the Pinnacle PR8 with Livestreaming are both connected body cameras, with 4G live streaming and upload, push-to-talk, SOS and GPS in one device. The difference is what happens to the footage and who colleagues can talk to. ShopSafe ONE adds facial recognition alerts, sends every clip into Alert crime intelligence linked to offender profiles, and connects to your existing radios. The PR8 has a larger screen, longer standby, an optional pre-record of up to 2 minutes and a wider temperature range, and stores footage in Pinnacle's DEMS evidence software.
| Feature | ShopSafe ONE | Pinnacle PR8 |
|---|---|---|
| Facial recognition | Live alerts on the device when a known offender enters | Not advertised |
| Offender and incident intelligence | Every clip linked to incidents and offender profiles in Alert, ready to package for police | Tagging, case and incident IDs, clipping, retention and audit trail in DEMS; offender profiles not advertised |
| Sharing across sites | Incidents and offenders shared across your stores, shopping centre and security team, so every site knows who to look out for | Footage shared with authorised external parties from DEMS |
| Push-to-talk | Between colleagues on ONE, and with your existing radios through a gateway | To control rooms or supervisors through the camera; links to existing radio systems not advertised |
| 4G, live streaming and SOS | Standard on every device | On the PR8 with Livestreaming model. The standard PR8 uploads over Wi-Fi, with live streaming and 4G upload as a later add-on |
| GPS | Multi-band GPS | Yes |
| Pre-record buffer | 30 seconds before and after recording | 30 seconds as standard, up to 2 minutes |
| Video | 1080p at 30 fps as standard, 129° diagonal field of view | Supports 1440p at 30 fps but supplied set to enhanced 720p; 120° lens on the product listing, 140° in the spec table |
| Battery | 8–10 hours of typical shift use at 1080p, 10–12 hours at 720p; removable battery; 48 hours standby | Up to 10 hours recording at enhanced 720p; 150+ hours standby |
| Storage | 64GB, plus lockable microSD up to 256GB | 64GB built in |
| Screen | 0.73" status screen on top of the device | 2" screen |
| Durability | IP67, 1.5m drop, -20°C to 60°C | IP66 on the product listing (IP67 in the spec table), 1.8m drop, -30°C to 65°C |
| Encryption | AES-128 on the device | AES-256 |
| Weight | 130g | 163g |
| Ways to pay | Buy outright, hire, or Service Exchange subscription | Bought outright. Includes a DEMS licence and one year of cloud subscription, plus a one-year unlimited SIM on the livestreaming model |
| Faulty devices | 48-hour replacement on hire and Service Exchange | Defective goods credited or replaced at Pinnacle's option; complaints within 28 days of delivery |
The Pinnacle PR8 may suit you if you mainly need live video and push-to-talk to a control room, without crime intelligence or facial recognition, and value a larger screen, 150+ hours of standby, a longer pre-record and a camera built for extreme temperatures.
Pinnacle PR8 information is taken from its public website on 28 September 2026. “Not advertised” means we couldn’t find the feature listed there. Pinnacle PR8 is a trademark of its owner and is used here only to identify the product being compared. Spotted something out of date? Email sales@shopsafe.io.
See everything ShopSafe ONE does
Full specs, demo videos, integrations and wearing options on the ShopSafe ONE page, or book a demo and try it on your own shop floor.
Four reasons teams pick ShopSafe ONE
Know who's walked in before they act
Facial recognition powered by Alert flags a known offender on the colleague's device the moment they come through the door.
Pinnacle PR8: facial recognition not advertised
Learn more
Every clip builds a case
Footage lands in Alert, linked to the offender's profile and shared across your stores and sites. One clip can back a whole investigation.
Pinnacle PR8: evidence tagging and sharing in DEMS; offender profiles not advertised
Learn more
Talk to the whole team, on the radios you have
Push-to-talk between every ONE, and through a gateway to the radios your team already carries, so rollout doesn't mean replacing every handset.
Pinnacle PR8: push-to-talk to control rooms or supervisors; links to existing radio systems not advertised
Learn more
Connected as standard
4G upload, live streaming, SOS and GPS come on every ShopSafe ONE, not as a separate model or a later add-on.
Pinnacle PR8: the standard PR8 uploads over Wi-Fi; live streaming is a separate model or a later add-on
Learn moreFrom one button press to a full investigation
Three short demos that follow a real incident from the shop floor to the evidence pack.
One press sends an alert, live video and a pinned location to your security team, so responders know what they're walking into.
Moving over without the risk
Run them side by side
Trial ShopSafe ONE in a store or two alongside your PR8 cameras, and compare on real shifts.
Time it to your renewals
Tell us when your DEMS cloud subscription and SIMs renew, and we'll plan rollout so you don't pay twice.
Set up for you
Devices arrive configured, with training for colleagues and your data protection paperwork supported.
We’ll plan the move around your current contract.
Questions about switching
- Is ShopSafe ONE a like-for-like replacement for the Pinnacle PR8?
It covers the same ground as the PR8 with Livestreaming: 4G live streaming and upload, push-to-talk, SOS, GPS and pre-record. It also adds facial recognition alerts, Alert crime intelligence and a gateway to your existing radios. The PR8 has a larger screen and longer standby.
- Can colleagues still talk to our control room and our radio users?
Yes. ShopSafe ONE works as a walkie-talkie with other ONE devices and connects to existing radio systems through a gateway, so colleagues on ONE and colleagues on handsets can talk to each other.
- What happens to our existing footage if we switch?
Keep or export the evidence you need from DEMS in line with your retention policy. New footage from ShopSafe ONE goes to your secure evidence vault or straight into Alert.
- How much does ShopSafe ONE cost?
You can buy outright, hire, or take a Service Exchange subscription, which includes warranty cover for the full contract and 48-hour replacement. Pricing depends on device numbers and software, so book a demo or call 0345 350 3798 for a quote.
See ShopSafe ONE in action. Book a demo today.
Smaller. Smarter. Safer. Find out how one device can protect your whole team.
