In partnership withLiverpool BID Company has adopted ShopSafe Alert to replace its existing system across the city. Reporting an incident used to mean paperwork, phone calls and a long wait. Now businesses report in 60 seconds and share what happened in real time. See how your BID can do the same.


New tech usually means more work for the people who have to use it. Shaun Holland wanted the opposite for Liverpool.
As Director of Operations at Liverpool BID Company, his test for Alert was simple: can a busy business open it, report what happened, and get back to work?

That's what Perry Daly-Ryall wants Alert to build in Liverpool.
Alert gives businesses one place to report incidents in real time, share information, and connect faces, people and places, so offenders are recognised across the whole city centre rather than one store at a time.
One platform for the whole city centre. Day and night.
A more modern, connected and intelligent approach to incident reporting, offender identification and information sharing.
Alert sits at the heart of Liverpool’s BID Safety Partnership, an accredited Business Crime Reduction Partnership that brings together:
The tools Liverpool BID Company chose for its city centre, ready for your district.
Fast, custom report forms let staff log an incident in 60 seconds and get back to the shop floor.
Every report links to offender profiles and past incidents, so a face seen in one store is recognised in the next.
Photos, footage and incident details are stored together and shared securely with partners, helping build investigations.
Instant group messaging keeps businesses, security teams and police in the loop the moment something happens.

Runs Liverpool's Retail & Leisure, Culture & Commerce and Accommodation BIDs, and the BID Safety Partnership

Technology partner providing the Alert crime intelligence platform
See the platform Liverpool BID Company chose, and talk through what a launch would look like for your levy payers, security teams and police.
See how Police Intel Hubs works with a guided interactive demo
Full technical specifications: camera, audio, battery, connectivity, durability and warranty.